Dr Clare Neser Terms of Service

Unless the context indicates otherwise, all services offered by any professionals of this website (“the Practitioner”) are governed by the Health Professional Council of South Africa (HPCA) and the Health Professions Act 56 of 1974.

This website features content related to medicine and medical developments, practices or procedures. Such content is intended to provide general guidance only and should not be regarded as a substitute for taking medical advice in relation to particular circumstances.

Any personal information submitted by a user on this website will be treated as confidential and will be collected, stored and used and processed for stated purposes only. For the purposes of these Terms of Service, “personal information” shall have the meaning assigned to it in section 1 of the Promotion of Access to Information Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act 4 of 2013 (“POPI”). The Practitioner will only use the user’s personal information in accordance with the terms of the Practitioner’s privacy policy. By accessing this website you acknowledge and agree that you have read, understand and accept the Practitioner’s privacy policy contained in this website.

The Practitioner will take all reasonable steps to secure the content of this website and the information provided and collected from users from unauthorised access and/or disclosure. The Practitioner, however, does not make any warranties or representations that the content is 100% safe, secure and valid.

These Terms of Service may be amended at any time and your continued use is deemed as consent to those amendments. If you do not consent to each and every term in these Terms of Service or subsequent amendments you must desist from further use this website.

No warranties, representations, undertakings, whether express or implied, is given in respect of the content of this website or the service(s) provided on it, including the reliability, accuracy, completeness of the content contained on this website or of any other website which may be accessed through this website. Accordingly, the Practitioner shall not be bound in any manner by any information contained on this website or other websites. Any reliance on any information on this website shall be at the user’s own risk.

Users may not use the content of this website for any commercial and/or non-commercial and non-private purposes without prior written consent from the Practitioner.

The Practitioner licences any user to view, download and print the content of this website, provide that such content is used for personal, educational and/or non-commercial purposes only. All licences and or permissions granted are provided on a non- exclusive and non-transferable basis and may be terminated or cancelled by the Practitioner at any time without giving reason thereof.

Any material or information downloaded or otherwise obtained through the use of this website is done at the sole discretion and risk and the user is solely responsible for any damage to its computer system or loss of data that may result

This website is made available for public viewing on the basis that the Practitioner is excluded to the extent lawfully permitted from all liability whatsoever for ant loss or damage howsoever arising out of the use of this website or reliance upon the content of this website.

The user’s use of this website and any dispute arising out of the use of this website is subject to the laws of South Africa. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the courts of South Africa.

Dr Clare Neser Privacy Policy

The Practitioner acknowledges the rights of users to privacy and dignity. This includes the right to protection of personal information. In compiling this policy the Practitioner has ensured compliance with the laws of South Africa including with the Protection of Personal Information Act 4 of 2013 (“POPI”) and Promotion of Access to Information Act 2 of 2000 (“PAIA”) have been.

All user information is protected from unauthorised access, loss or damage and respected as confidential by the Practitioner and any staff members, contractors, volunteers or students.

All reasonable steps will be taken, including physical, administrative and technical safeguards, to protect personal information from loss, misuse, unauthorised access, disclosure, alterations and destruction.

Any and all information that is processed by the Practitioner, its employees and/or contractors on the Practitioner electronic equipment, in hard copy format and/or soft copy, or on any storage or transmission system is the property of the Practitioner and is deemed to be owned by the Practitioner.

No personal information will be disclosed or processed in any way that is incompatible with the consent provided by users, unless subsequent consent has been obtained in the ordinary course of the Practitioner providing services to the user.

For ease of reference personal information that is protected is distinguished from information that is not protected as follows:

user name, address, postal code, pictures, photographs, videos, images of user and anything else that can identify the user directly or indirectly;

Anonymised information is information which does not identify an individual directly and which cannot reasonably be used to determine identity. It requires removal of name, address, and any other data that can or might support identity;

Information containing pseudonym or alias details is anonymised information that cannot reasonably be used by the holder to identify an individual. The Practitioner may have a means of identifying the individuals.

The Practitioner will ensure that privacy issues will be addressed internally and reviewed periodically. Any personal information or security breaches will be communicated to the user and addressed using the best endeavours of the Practitioner.

The Practitioner will only share personal information with authorised financial service providers for the purpose of offering or providing improved services to the user.

The Practitioner will not sell personal information however the Practitioner may disclose aggregate statistics of anonymised personal information for necessary and lawful purposes.

The Practitioner may disclose personal information if required by a subpoena or other judicial or administrative order by law; to protect the safety of any user or the general public; to prevent violation of the Terms of Service or this Privacy Policy, or the rights of users or any third party.

The Practitioner uses its best endeavours to ensure all personal information is safe, secure, and available only to the user and those to whom the user has granted permission to access their personal information. However the Practitioner cannot guarantee the security of personal information under its control.

The Practitioner is not responsible for, gives no warranties, nor makes any representations in respect of the privacy policies or practices of linked or any third party websites.